Refund Policy
At Kalaam, we value our customers and strive to provide the best possible service. Our refund policy is designed to be fair and transparent.
Cancellations & Refunds
Customers may request a full refund within **7 days** of their initial purchase if they are not satisfied with the platform, provided the service has not been extensively utilized. Subscription renewals can be cancelled at any time to prevent future billing.
For specialized enterprise deployments or custom integrations, refund terms are governed by the specific contract agreement between Kalaam and the client organization.
How to request a refund
To request a refund, please send an email to support@iqrasity.org with your account details and the reason for the request. Our billing team will review and process valid requests within 5-10 business days.